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Company: Nemours
Location: Jacksonville
Job Description:

Position Description:

Nemours is seeking a Director, Strategic & Executive Communication to join our team at our home office in Jacksonville, Florida. This position leads the development and enterprise-wide implementation of strategic executive communication to advance Nemours strategy in consultation with the Nemours executive team and key business partners. This senior communication strategist and executive communicator will excel at building and maintaining relationships with the CEO, the COO, CFO, Nemours senior executives and physician leaders, customers, business partners, coalitions and community organizations. Increase and maintain executive presence with Nemours Associates, as well as externally with community-based stakeholders. Demonstrated achievement and success creating and implementing multi-faceted strategies, campaigns and programs to achieve Nemours strategy objectives and strengthen the brand.


At Nemours, we're dedicated to achieving higher standards in children's health. And we begin by caring for every child as if they were our own. For more than 70 years, this has been the Nemours Way. Nemours began with the vision of Alfred I. duPont to improve the lives of children. Today, our team of 4,200 dedicated Associates, including more than 420 pediatric physicians, has cared for millions of kids. But it's the special way we care that's made Nemours a trusted choice for families across the country. We're more than a children's hospital. As one of the nation's leading pediatric health care systems, Nemours delivers care differently. We've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical care to an entire integrated spectrum of research, advocacy, education and prevention services for all families in the communities we serve. Nemours' corporate headquarters, located in Jacksonville, Florida, hosts all of our business operations. The Nemours Children's Clinic, Jacksonville, is affiliated with Wolfson Children's Hospital and offers primary care physicians and families a much needed resource for children with complicated health issues. Serving children from northeast Florida and southeast Georgia, the facility sits on the banks of the St. Johns River. Nemours is an equal opportunity employer.


  1. Lead the development and implementation of communication that increases understanding, support and achievement of Nemours strategy. Counsel senior leaders on strategy communication to ensure alignment, message consistency and stakeholder relevance.
  2. Responsible for increasing Associate engagement with Nemours strategy by developing and implementing a robust portfolio of executive communications that increase leadership presence and build trust within the organization. Responsibilities include strategic communication planning, creation, writing and leading the implementation of Nemours enterprise communication by senior leaders with key stakeholders.
  3. Develop and manage leadership events and strategic speaking opportunities to external and internal audiences that promote and drive strategic priorities and brand reputation. Additionally, this position is responsible for conceptualizing, creating and writing all types of executive communication, including community reports, videos, speeches, presentations and blogs. Proven success writing and providing consultative thought leadership for the CEO and senior executives on business communication and strategy initiatives is a requirement for this position and a critical success factor. Assist with oversight of Nemours' presence on the Intranet, ensuring this portal and others optimize communication and Associate engagement.
  4. Highly skilled at problem solving and in leading and managing people and project management teams to achieve measurable results. Proven success in leading cross-functionally in a matrix environment and in directly supervising high-impact teams. Adept at change management, championing corporate culture and modeling customer service, corporate values and leadership standards.
  5. Write CEO and executive communication reports to the Board of Directors, physician leaders and Nemours Associates on progress toward strategic goals.
  6. Lead and manage the communication team in creative development and delivery of all enterprise communication programming, including two-way communication forums, print, electronic, digital and social media programs.
  7. Serve as the primary point of leadership contact for the Chief Executive Officer and senior executive leaders on strategic communication requirements, including speeches, presentations, Board and Associate communication. Create, manage and develop training programs for executive leaders and other key business partners to increase their communication skills and capabilities. Provide leadership to a team of business communication professionals responsible for partnering with Nemours leaders in development of communication strategy that advances Nemours towards its strategic direction and makes the organization a Great Place to Work as measured by survey results.
  8. Lead, develop, motivate and manage a high-performing team to meet strategic goals and business objectives.
  9. Envision, articulate and achieve process and program improvements to achieve best practice in organizational and strategy communication.

Additional Requirements:

  1. Assist in summary preparation of reports as needed.
  2. Stay abreast of current trends in strategic communications.
  3. Develop and manage other Marketing, PR and CR activities as assigned.
  4. Ability to work well with others.
  5. Regular attendance.
  6. Professional demeanor.


Performance Skills:

  1. Executive communication.
  2. Strategic planning and communication.
  3. Business acumen.
  4. Demonstrated excellence in written and oral communication with proven ability to develop and execute communication strategies and plans to advance organizational performance.
  5. Understanding of executive communication and how it relates to and strengthens other organizational communication.
  6. Experience keeping Associates informed of business strategy to ensure an engaged, satisfied and informed workforce.
  7. Ability to develop strategy and communications for lead executives to improve organizational effectiveness and stakeholder relations.

Desired or Required:

The idea candidate will have at least 5 years of experience and possess a Bachelor's degree; Master's degree is preferred.


In addition to feeling good about what you do and where you work, Nemours Associates enjoy our comprehensive Total Rewards package. Here are just a few examples of the Total Rewards available to our full-time Associates:

  • Unique to Nemours: premium-free medical and prescription drug coverage to eligible dependents of full-time Associates.
  • Excellent retirement plan options.
  • A generous and extensive continuing education program.
  • A broad range of specialty programs.
  • Competitive salaries.
  • Excellent health and dental benefit plans.
  • Tuition reimbursement.


How To Apply:
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