In the role of Marketing Assistant, you will assist the National Director and the marketing managers with a variety of work critical to the success of the marketing team. These tasks include helping with expense management, drafting internal and external communications, setting up meetings and creating agendas, triaging and responding to inbound communications from the field, residents, the public and vendors. You will also assist with a variety of other activities to create an efficient and productive work environment.
For over 40 years, Holiday Retirement has been committed to providing seniors with the very best options for independent and assisted living. Today, we are proud to offer seniors the choice of over 300 communities throughout America. Holiday Retirement communities are unlike any other “retirement” communities. These unique locations offer an exceptional lifestyle full of enriching activities for our residents and deeply fulfilling careers for those who embrace our commitment to seniors.
Marketing Assistant Responsibilities: Reports to the National Director Marketing and works collaboratively with the rest of the marketing team to ensure administrative functions of the department are carried out. Effectively communicate about marketing department services, provide information, fulfill requests and resolve questions promptly and courteously. Provide day to day departmental administrative support, including but not limited to: communication via multiple inboxes, accounting tasks, rent roll and duplicate lead reporting, resolving invoice or dispute issues, fulfilling do not contact and unsubscribe requests, negotiating local referral contracts, and coordination of assigned marketing programs and services working with other associates and third parties. Manage vendor invoices, shepherd them through the accounts payable process and ensure timely payment of vendors. Interact and communicate with all employees, residents, internal and external customers and vendors in a professional and respectful manner. Prepare, modify, and maintain documents including correspondence from multiple inboxes related but not limited to estimate requests, reporting, dispute resolution, orders, trackers, accounting/invoices, providing information, and program overviews. Support National Director of Marketing with scheduling meetings, creating and submitting expense reports, setting up travel and keeping meeting notes. Deliver quality work on tight deadlines. Work on special projects as assigned while balancing day-to-day workload.
In addition, at least 2 years of work experience in a corporate environment. Confident and effective written and verbal communications skills. Excellent customer service, organizational, problem-solving and proofreading skills. Rigorous attention to detail. Ability to thrive under tight time constraints, manage multiple priorities simultaneously and meet project deadlines while delivering a quality product and excellent service. Proficiency in computer use and relevant software applications, including Microsoft Office Suite, especially Excel.
Desired or Required:
Bachelor’s degree in Business, Marketing, Communications or a related field is preferred, high school degree required. Experience can make up for the preference of a Bachelor's degree.